FAQ's
General Questions
Q- What is your return policy?
A- Stickers are custom made to order and are not returnable or exchangeable-NO EXCEPTIONS.
If your sticker arrives with a defect, please return it to us within 10 business days and we will exchange it for a new one at no charge.
Q- What does "Switch sticker direction" mean?
A- Switching the direction of a sticker means to flip the sticker around so it is facing the opposite direction. Occasionally this is needed if you want the same sticker on both sides of a vehicle.
Q- What colors do the stickers come in?
A- The stickers are available in: White, Black, Dark Blue, Light Blue, Violet, Red, Ornage, Yellow, Light Green, Dark Green, Gold and Silver.
Q- Are cars the only things I can apply the stickers to?
A- Absolutely not! You can apply our stickers to any smooth surface. Some great places are: cars, trucks, r.v.'s, motorcycles, boats, skateboards, helmets, tool boxes and much more!
Q- How long does it take to get the stickers?
A- You should receive your stickers in 5 to 7 business days. If you live outside the United States please allow up to 10 to 14 days for delivery.
Q- How big are the stickers?
A- Sticker size varies with each sticker. Most of our stickers are available in four sizes. Each stickers sizes is displayed in the description next to the sticker
in the shopping cart.
Q- How do I remove the stickers if I want to?
A- Heat the area where the sticker is with a blow dryer and just peel the sticker back off. If their is any sticker adhesive still left on the window just clean it off
with window cleaner. If the sticker was on the car paint then just buff the area with car wax.
Q- Can I peel the sticker off and use it again?
A- No, once you've applied the sticker you can not use it again. Once the sticker is removed you will have to throw it away.
Q- I'm not comfortable ordering online. Can I mail you my order?
A- Absolutely! You can mail your order with a cashiers check or money order (NO PERSONAL CHECKS) to:
Dan Gelinas at CustomCarTats.com - 55 Birchland Ave., Springfield, MA 01119
Q- What is a 'Gang-Run' and why don't you accept them?
A- 'Gang-run' printing is described as a printing method in which multiple printing projects or designs are placed on a common sheet in an effort to reduce printing costs. Carstickers.com does not currently allow gang-runs on our custom stickers. We offer a competitive pricing structure with discounts for ordering multiple stickers. This makes gang-runs unnecessary and saves our customers from needing to cut or pick their own stickers.